Privacy policy

Last updated 14 November 2026

Who we are

AuSaunas is part of Kang Construction Group, a building business in Perth, Western Australia. This policy covers ausaunas.com.au and the enquiry forms we use, including forms on Facebook and Instagram. When we say “we” or “us”, we mean AuSaunas and Kang Construction Group.

What we collect

When you send us an enquiry, we collect what you give us:

• your name, phone number, email address and suburb
• the sauna, finish and extras you picked, your timeframe and any notes you add
• the estimate shown when you built your sauna on the page

If you came to us from an ad, we also keep details about the click, such as the Google or Meta click ID, the campaign and the search term. This tells us which ads bring in enquiries.

How we use it

• to reply to your enquiry by text, phone or email
• to quote, deliver and install your sauna
• to see which ads lead to enquiries and sales, so we can stop paying for ads that don’t work

We don’t sell your details, and we don’t give them to anyone else for their own marketing.

Who helps us handle it

We use a few service providers to run the business. They only use your details to do that work for us:

• Omega CS, our customer system. It stores enquiries and sends our texts.
• Formspree, which emails us a copy of each form.
• Google and Meta (Facebook and Instagram), for our ads and for measuring how they perform. If you send an enquiry through a Facebook or Instagram form, Meta passes your answers to us.

These providers handle data under their own privacy policies, and some of them store it outside Australia.

Cookies and ad tags

When you visit ausaunas.com.au, Google Ads and Meta tags may set cookies so we can tell which ad you came from and whether you sent an enquiry. You can block cookies in your browser, and you can change how ads are shown to you in your Google and Meta account settings.

Keeping it safe

We keep your details while we’re working with you and for our business records, and we take reasonable steps to keep them secure. When we no longer need them, we delete them.

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. If you don’t want any more texts or calls from us, just tell us and we’ll stop. Call or text 0406 551 905.

Questions or complaints

Call or text us on 0406 551 905 and we’ll sort it out. If you’re not happy with how we handle it, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.